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View salary and benefits informationAudits loan procedures to ensure adherence to protocols. Ensures loan quality as well as compliance with regulations. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. more...
Manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowled more...
Ensures that the mortgage loan processes meet company standards and guidelines. Monitors calls to ensure compliance with Fair Debt Collection Practices Act (FDCPA) and state specific regulations. Documents improper loan contracts and appraisals. Requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. more...
The Consumer Loan Compliance and Quality Auditor may require a bachelor's degree in area of specialty or in a related area. Ensures procedures regarding consumer loans are being met according to company guidelines and policies. Being a Consumer Loan Compliance and Quality Auditor typically reports to a manager or head of a unit/department. Working as a Consumer Loan Compliance and Quality Auditor typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. more...
The Loan Servicing Representative I - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments, and maintaining payment file of delinquent loans. Performs routine administrative tasks in support of the consumer loan servicing group. Being a Loan Servicing Representative I - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Being a Loan Servicing Representative I - Consumer Loans may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under more...
The Loan Servicing Representative II - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments and maintaining payment file of delinquent loans. Performs routine administrative tasks to support the consumer loan servicing group. Being a Loan Servicing Representative II - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Servicing Representative II - Consumer Loans typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attai more...
The Loan Servicing Representative III - Consumer Loans tasks include verifying thoroughness and accuracy of documents, processing payments and maintaining payment file of delinquent loans. Performs routine administrative tasks to support the consumer loan servicing group. Being a Loan Servicing Representative III - Consumer Loans typically reports to a supervisor. Requires a high school diploma or its equivalent. Working as a Loan Servicing Representative III - Consumer Loans typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job more...
The Loan Collection Quality Assurance Monitor requires a high school diploma or its equivalent. Ensures that the collection call processes meet company standards and guidelines; monitors calls to ensure compliance with Fair Debt Collection Practices Act (FDCPA) and state specific regulations. Being a Loan Collection Quality Assurance Monitor typically reports to a manager or head of a unit/department. Working as a Loan Collection Quality Assurance Monitor typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficien more...
Develops and services consumer loans. Interviews loan applicants to determine financing needs and to offer the appropriate loan products and repayment arrangements. Evaluates loan applications and applicant creditworthiness. Once a loan is approved and negotiated, monitors loan payments, and provides customer service to ensure the borrower's questions are answered and needs are met, and that the loan is repaid appropriately. Maintains accurate and thorough records, and follows all applicable organizational, state, and federal policies and regulations. Requires a high school diploma. Typically more...
Responsible for planning, developing, and directing quality assurance policies, programs, and initiatives. Directs process and product testing to ensure materials, parts, and products comply with established quality standards and government regulations. Develops and implements quality standards, tools, training, and methods. Monitors and evaluates the performance of the production process and quality of resulting products to improve existing modes of operation. Possesses extensive knowledge of industry standards and governmental regulations for product quality. Requires a bachelor's degree. Ty more...
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